We are looking for an Enrollment Fulfillment Representative to join our team in a fully remote role. This position involves supporting clients via email and phone, coordinating the onboarding process for new accounts, and working with internal systems to ensure a smooth and timely setup.

- Responsibilities:
*Coordinate the onboarding process for new customers.
*Gather and verify required information from dealerships, vendors, and internal teams.
*Communicate with customers via email and phone to ensure a smooth onboarding experience.
*Track onboarding progress and follow up on pending tasks.
*Coordinate with all parties involved to ensure timely completion of enrollments.
*Maintain accurate documentation throughout the acquisition process.

Requirements:
*Native or near-native English proficiency.
*Previous experience in customer service, account coordination, onboarding, *Support Representative or in a similar customer service role.
*Experience with Microsoft 365.
*Experience handling customer service calls.
*Excellent verbal and written communication skills.
*Strong organizational skills and attention to detail.
*Reliable internet and quiet workspace.

- Preferred Qualifications:
*Experience using CRM or ticketing systems.
*Data related experience.

- Selection Process:
*Initial screening interview.
*Short assessment.
*Interviews with the US Team. -Requerimientos- Educación mínima: Técnico
1 año de experiencia
Idiomas: Inglés
Edad: entre 23 y 40 años
Conocimientos: Resolución de problemas, Crm, Microsoft 365, Soporte al cliente, Adaptabilidad, Atención al cliente, Atención al cliente en línea
Palabras clave: demostrador, feriante, viajante, agent, representative, agente, representante, casa, remoto, remote, teletrabajo, home